WordPress Repair and Hacked Site Cleanup: Fast Help

This service is for you if…

Your site shows a critical error or a white screen
Your site has been hacked or Google flags it as dangerous
An update broke an important feature

It is not for you if…

You want a full redesign (see the redesign service)
The problem is only with your domain name or email

What’s included

01
Diagnosis

Finding the real cause: a plugin, the theme, the server or malicious code.
02
Repair

The site back online, the error fixed and the key pages checked.
03
Malware cleanup

Removal of malicious code, suspicious accounts and backdoors.
04
Hardening

Updates, passwords, firewall and advice to stop it happening again.

A broken site is urgent

Critical error, white screen, redirects to dodgy sites, a Google warning: every hour counts. I start by backing up the current state, then look for the real cause instead of hiding the symptom.

The most common breakdowns

Critical error after a plugin or PHP update
White screen or 500 error
Hacked site: redirects, spam, unknown files
Forms or payments that have stopped working

Clean up, then stop it happening again

Removing malware isn’t enough on its own. The door it came in through has to be closed. After the cleanup, I update what needs updating, tighten access and explain what happened.

Emergency WordPress repair

Critical error, white screen, hacked or redirected site: for a WordPress emergency, say so in your message and the request goes to the front of the queue. The repair always starts with a backup of the current state, so nothing is lost.

Dig deeper: Hacked WordPress site: what to do in the first hour

Dig deeper: WordPress critical error: how to fix it

Amine helped me install and configure my company's Linux server. He is truly skilled and professional.

Abdelatif E.Business ownerTranslated from French

Frequently asked questions

What should I do if my WordPress site has been hacked?

Don't delete anything in a hurry. Change the admin and hosting passwords, then have the site scanned. The malicious code has to be removed and the hole found, or the hack will come back.

How do you clean a hacked WordPress site?

Back up the infected state, replace the core, theme and plugins with official copies, remove suspicious files and accounts, then fix the hole and ask Google for a review.

How long does a WordPress repair take?

An error caused by a plugin is often fixed quickly. A hack cleanup takes longer, because the hole also has to be found and closed. I give you an estimate after the diagnosis.

How do I fix the WordPress critical error?

Use the recovery link WordPress emails you, or turn on WP_DEBUG_LOG to read the error in debug.log, then deactivate the plugin or theme at fault.

How do I avoid getting hacked again?

Regular updates, removing unused plugins, two-factor authentication, a firewall and off-site backups. That's what a maintenance plan is for.